So What Exactly Does a Listing Agent Do?

by Dave Diegelman

So What Exactly Does a Listing Agent Do?

The Core Responsibilities of a Listing Agent

A listing agent’s main job is to represent the seller’s interests, using their knowledge and experience to get the best price within an ideal timeframe. Here’s a comprehensive list of their duties:


1. Preparing the Listing

  1. Prepare a presentation for sellers detailing the listing process.
  2. Research property tax information to understand the tax implications of the sale.
  3. Investigate comparable properties recently sold in the area.
  4. Determine the average days on market for similar homes.
  5. Collect seller’s property information and ask key questions about the home’s features.
  6. Schedule an in-person meeting at the seller’s home.
  7. Familiarize with the property to note its unique aspects. Asset it to comparables.
  8. Deliver the listing presentation to explain the listing process.
  9. Offer repair or upgrade advice to maximize the property’s appeal.
  10. Provide a to-do checklist to prepare the home for market. 
  11. Explain market conditions and how they affect the listing.
  12. Discuss seller’s goals to tailor the selling strategy.
  13. Share value proposition and outline what sets them apart.
  14. Outline brokerage benefits and resources.
  15. Present marketing options, including digital and print strategies.
  16. Describe video marketing strategies to attract buyers online.
  17. Showcase online presentation including video, photography and landing web page.
  18. Explain agency relationships and fiduciary responsibilities.
  19. Describe buyer pre-screening processes to ensure qualified buyers.

2. Handling Listing Details and Legal Requirements

  1. Create internal transaction file to keep track of all documents.
  2. Obtain and review signed listing agreements and necessary disclosures.
  3. Provide and review disclosure forms for seller compliance. 
  4. Verify listing accuracy.
  5. Gather mortgage loan information to understand loan payoffs.
  6. Confirm home and lot size with county tax records.
  7. Review property easements or encroachments.
  8. Establish buyer showing instructions with seller input.
  9. Agree on showing times convenient for the seller.
  10. Discuss financing options that buyers may use.
  11. Explain the appraisal process and potential challenges.
  12. Verify and review HOA fees and obtain any bylaws.
  13. Gather transferable warranties for appliances or systems.
  14. Determine lead-based paint disclosure needs.
  15. Confirm security system ownership and any agreements.
  16. Confirm solar system ownership and any agreements.
  17. Discuss video recording devices and privacy concerns during showings.
  18. Clarify property inclusions/exclusions in the sale.
  19. Agree on repairs needed before listing.
  20. Suggest vendors that can accomplish staging and repair options.

3. Preparing and Launching Marketing Efforts

  1. Schedule staging consultation if needed for presentation.
  2. Install lockbox and yard sign for easy showings.
  3. Coordinate photography/video shoots to showcase the property.
  4. Meet photographer and ensure the home is prepared for shoots.
  5. Schedule drone and Video shoots for added appeal.
  6. Obtain seller’s approval on all marketing materials.
  7. Input listing into MLS with accurate, compelling details.
  8. Create virtual tour page for online viewings.
  9. Create an advertising landing page with tracking and lead capture.
  10. Verify listing data on third-party sites to ensure accuracy.
  11. Proofread listing information for professionalism.
  12. Design property flyers for showings and open houses.
  13. Instigate a call capture sign for direct communication with potential buyers.
  14. Duplicate keys for lockbox access for showings.
  15. Coordinate showings with owners and agents.
  16. Gather feedback after each showing to adjust strategies if needed.
  17. Record showing activity to gauge interest and ongoing update alerts with agents.
  18. Update MLS listing as necessary for accuracy.
  19. Schedule weekly updates to keep the seller informed.

4. Managing Offers and Negotiations

  1. Present all offers and discuss with the seller.
  2. Obtain buyer’s pre-approval letter to confirm financing, cash and downpayments.
  3. Review buyer qualifications to ensure reliability.
  4. Review buyer’s lender information for credibility.
  5. Negotiate offers to achieve the best possible terms.
  6. Forward accepted offer to the title company for processing.
  7. Provide contract copies to all relevant parties.
  8. Update MLS status to reflect “Pending” or “Under Contract.”

5. Facilitating a Smooth Closing Process

  1. Coordinate home inspections with seller and buyer agents.
  2. Explain buyer inspection objections and options for resolution.
  3. Negotiate repairs or credits with buyers.
  4. Document repair agreements and track progress.
  5. Recommend reliable contractors if repairs are needed.
  6. Meet with the Appraiser for property access.
  7. Negotiate any low appraisals if they arise.
  8. Confirm “clear-to-close” status with all parties.
  9. Coordinate closing time and location with the title company.
  10. Verify document readiness with the title company.
  11. Notify all parties of closing time and ensure availability.
  12. Resolve title issues that may delay closing.
  13. Receive and review closing documents for accuracy.
  14. Review final figures with seller to confirm net proceeds.
  15. Verify completion of repairs per contract terms.
  16. Resolve last-minute issues to prevent closing delays.
  17. Attend the closing with the seller.
  18. Retrieve yard sign and lockbox after closing.
  19. Update MLS status to “Sold.”
  20. Close out seller’s file with the brokerage.

Conclusion

From preparing a marketing plan to negotiating offers and coordinating a successful closing, a listing agent’s responsibilities cover every step of the selling process. This thorough approach ensures that sellers are supported, informed, and positioned for a successful, stress-free sale.

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Dave Diegelman

Broker Associate | License ID: 6799109-AB

+1(435) 703-4041

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